Where the hours hide
AP/AR, vendor onboarding, contract review, reconciliation, reporting. The compounding cost of these workflows dwarfs most marketing tech spend.
What to automate first
Anything repetitive, structured, and high-volume. Document understanding + workflow agents handle 70-90% of these flows with human review at the edges.
How to measure
Hours returned, error rate, cycle time. Tie each to a dollar value. Build the business case in the same dashboard.
#Back office#Finance#Ops